Meal Delivery Program Overview

Getting setup to be able to receive Macro-Mediterranean Meals is a very simple process you may complete by following the steps below. We are not a subscription service, so you can simply try a delivery with no further obligation, and you may use the service with whatever frequency is convenient to you.

Steps to get started:

1. Understand our service
2. Choose a plan
3. Create an account
4. Setup your first order
5. Receive your food

Meal Plans
We have two types of meal plans at Macro-Mediterranean, Pre-designed Plans and Custom Plans.

Pre-designed plans have the menu selections chosen by us based on your telling us how much food you need and what type of menu you would like, such as balanced diet, weight loss, gluten free, etc..

Custom Plans allow you to create your own plan by choosing dishes directly from our menu.

Our Menu
For each delivery we prepare a menu of 8 main dishes and a dessert. Each season we have five different menus that rotate with each successive delivery.

This system allows us to to offer incredible variety within a season since the same dish is only offered a few times, and as the seasons change we can also align our menu creations to the unique qualities each season offers.

Our menu is unique among meal delivery programs and offers much more variety when compared to any other service available. Most of our dishes are only prepared three to six times each year!

Entree Sizes
We have two sizes of entrees to choose from,

• Small (we consider this 1 serving - although some get 2)
• Large (we consider this 2 servings - although some get 3 to 4)

Large entrees always offer the best value, while small entrees offer greater portability, portion control and variety for an individual.

Pre-designed Plans
Most people, being unfamiliar with our menu, choose to start out with a pre-designed plan. When ordering with a pre-designed plan the menu selection is made by us and rotated each week. You choose the plan that seems right for you based on the amount of food you would like to receive and your specific goals. Once you have selected your pre-designed plan, we will send you a constantly rotating variety of fresh, delicious foods each week, you have nothing else to do.

Our most popular pre-designed meal plans are:

• Balanced Week (provides a week of meals balanced for health, variety and weight maintenance)
• Balanced Weight Loss (offers a distinctive approach to weight loss based on whole-foods and macrobiotics)
• Intensive Weight Loss (based again on macrobiotics, but changes the balance and portions to help accelerate weight loss and help with plateaus and losing those last few pounds)
• Cooking Support (large portions of meals for about half the week)
• Balanced Lunches or Dinners (a single serving of a different meal each day for most days of the week)

Custom Plans
When creating your own meal plan you can select dishes from any or all of our current season's five menus.

You will choose whether to receive a large or small sized portion of each dish and can mix and match sizes if you wish. You set dishes to only come once on a specific date or to be sent to you each time they become available.

Custom plans offer a lot of power and flexibility with a little extra effort. The sky is the limit.

Simply fill out our one-page registration form with your contact, delivery and billing information to create an account in our system. After that you may setup your first order.

Once your account is created you can browse to find the meal plan you have decided on or look at them all again and make a new selection.

Once you have setup your core meal plan, you can choose to add desserts, side soups or extra vegetables to your order as optional items.

We will then log in and review your initial order and assign you to a delivery route. You will receive notification as soon as this occurs so you know to expect delivery of your first order.

Please watch our video tutorials located within our ordering system to help you navigate the details of setting up and managing orders.

Receiving a same-day Courier delivery (Boston Area Only)
On the day of your first delivery our courier will arrive between the hours of 12pm and 5pm if you are in an office and by 7pm if you are receiving at home.

Our food will come in a refrigerated cooler bag, that will keep it cool until you can get it in the fridge.

You should have left instructions for both attended and unattended delivery when registering for an account, so if an unattended delivery is made, please look for your food in the location you asked that it be left.

Important - missing a delivery?
If you do not find your food and it is past 6pm, it is imperative that you call us immediately on the day of delivery so we can locate the food for you while it is still cool. This allows us to help you find your food while it is still cold so it does not go to waste. Notification on the same day of delivery is required for us to accept responsibility for lost food.

Receiving a shipped delivery via UPS

UPS deliveries will arrive in one to three business days depending on your distance from us. Deliveries to New York City occur in one business day. If you are not initially sent a tracking number, please email us asking for one.

Because our shipments are of fresh food and are perishable, they are sent "no signature required" to be sure they are delivered on the first attempt. Please make sure that the address you have your food shipped to offers safe conditions for receiving unattended shipments, or is always attended. We will not be held responsible for shipments lost after delivery.

Our shipping coolers will keep food fresh during 24 - 72 hours so you can make use of ground shipping for much of the eastern United States. As usual with UPS shippments, rates are slightly lower if you receive at a commercial address.